1. This policy applies to merchandise purchased from Clever Clothing Enterprise Pty Ltd (ABN 78 430 244 748) via our online store www.marquise.com.au for delivery within Australia.
2. Pursuant to your statutory rights under the Australian Consumer Law, Competition and Consumer Act 2010 (Cth), our returns policy is as set out below.
3. Merchandise purchased via www.marquise.com.au must be returned in accordance with our online returns policy.
4. We do not offer refunds for change of minds.
5. We do not accept cancellations once the order has left our warehouse.
6. We take great care in packaging and ensuring that merchandise is of excellent quality. However, if you find a fault or defect with our merchandise, other than damage done during the course of transit or carriage, please contact our Office on +613 9509 0155 within 10 days of delivery or send us an email at firstname.lastname@example.org. We will advise and assist you with the returns process.
For faulty merchandise, we will gladly offer you a replacement item.
Please contact our Office on +613 9509 0155, 9am to 5pm Monday to Friday and we will advise you with the returns process and other enquiries you may have. We endeavour to process all returns request within 3 business days.