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Melbourne Outlet Store - Open Thursday & Friday 9-3pm - 1 Evandale Road, Malvern 3144

Privacy Policy

Information

This website is owned and operated by Clever Clothing Enterprise Pty Ltd (ABN 78 430 244 748).

This Privacy Policy governs the information we collect about you and the way in which we use such information. By accessing and using this website you accept and agree to the terms of this Privacy Policy without any limitation or qualification.

We may amend this Privacy Policy from time to time, and any amendments will be effective immediately upon posting the revised policy on this website. It is your responsibility to review this Privacy Policy.

Collection of Personal Information

The types of personal information that we collect may include (but is not limited to) the following:

  • Your full name;
  • contact details including residential and postal address;
  • telephone numbers (home, work and mobile);
  • email address

How We Collect Personal Information

We collect personal information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regards to sales, support and accounts including email.

Any information collected by Clever Clothing Enterprise is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

Purposes for Collection

We only collect personal information that is reasonably necessary for a legitimate purpose of carrying out our business activities.

We may use your personal information for business related purposes, including (without limitation) the following:

  • to provide you with the merchandise you have ordered from us;
  • to communicate with you about our merchandise and special offers and events which might be of interest to you;
  • to answer any questions you may have regarding your order or our merchandise in general and to provide you with information or advice;
  • to create orders, transaction records, accounts and tax invoices or receipts;
  • provide your personal information to third parties (such as couriers and fulfilment providers) that assist us in delivering to you the merchandise you have ordered from us;
  • to comply with laws or regulations or to comply with any directions given by regulators or authorities.

Sharing of Information

You consent to your personal information being shared with third parties (such as couriers and fulfilment providers). Where such disclosures occurs, we shall take all reasonable steps to ensure that those third parties keep your personal information secure, and use your information only to perform the task for which we have engaged them.

Your personal information will not be sold or provided to any third party or used for any other purpose not related to the delivery of our merchandise to you.

Cookies

When you access our website we may use a feature of your browser called a “Cookie”. A Cookie is a piece of information that a website sends to your browser. Cookies are used to add functionality, track website usage and to enable us to personalise your visit to our website. Cookies do not in themselves identify you, rather, they identify your computer’s browser. We may also use Cookie technology to track the number of visitors to our website in an aggregate form. Personally identifiable information is not extracted or collected in this process. You may set your computer browser to disable Cookies or to alert you when Cookies are being sent. If you disable Cookies, we may be unable to optimise your visit to our website and certain features may not be available.

Disclosure of Personal Information

Disclosure of your personal information will only be made in circumstances where:

  • it is done for the purpose for which it was collected;
  • we are required to make such disclosure by law;
  • you expressly consent to us making such disclosure; and
  • such disclosure is permitted by this Privacy Policy and/or the Terms and Conditions that govern your access to the website.

Accessing your personal information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@marquise.com.au

Information Security

The security of your personal information is important to us. When you enter sensitive information (Such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

We will not disclose your personal information to overseas recipients.

If you have any questions about security on our website, you can email us at info@marquise.com.au

Making a Complaint

If you believe we have breached your privacy, have any questions or concern about our Privacy Policy, please contact us using the details listed below:

Email – info@marquise.com.au or phone +613 9509 0155.

Once the Privacy Officer receives a complaint, the Privacy Officer will investigate the alleged breach. The investigator will endeavour to determine the nature of the breach and how it may have occurred. It may be necessary to contact you during the investigation to seek clarification. If a breach is found, the investigator will advise management so that systems can be put in place to ensure that no further breaches occur. We will endeavour to resolve any investigations within a reasonable time and will contact you with the outcome of the investigation.

Other Sites

Links on the Clever Clothing Enterprise site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.marquise.com.au